You can buy tram tickets in advance of travel using the TSY Mobile app, TravelMaster app or website, or a ticket vending machine at most Travel South Yorkshire Interchanges.
You’ll always pay the best value fare when buying tickets in advance.
You must activate TSY Mobile app tickets before you board the tram.
Most tickets can also be bought at the time of travel, just buy your ticket from the on-board conductor. Contactless card and cash payments are accepted on-board.
Tram tickets
Adult tram tickets
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| Single - Short Journey* | £2.50 | — |
| Single - Longer Journey* | £3.00 | — |
| Return - Short Journey | £4.20 | — |
| Return - Longer Journey | See Tram Day ticket | See Tram Day ticket |
| Zoom Beyond (18-21) Single | £2.10 | — |
| Zoom Beyond (18-21) Return | £4.10 | — |
| Senior Travel Pass Valid between 9:30 and 23:00 Monday to Friday only (valid all day on Weekends and Bank Holidays) | Free | Free |
| Disabled Travel Pass | Free | Free |
*Simply board the tram then ask the conductor for the best ticket for the distance you're travelling.
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| Tram Day | £5.70 | £5.30 |
| Tram Only Flexi5 Bundle of 5 Tram Day tickets for the price of 4 – use any time within a month | — | £21.20 |
| Tram 7 Day | £20.00 | £18.50 |
| Tram 28 Day | — | £60.90 |
Travelling with a child or as a family? Our range of child and family tickets may offer better value.
Want to use the tram and bus in Sheffield? TravelMaster tickets let you travel on both bus and tram with just one ticket.
View TravelMaster CityWide Tickets
Child tram tickets
Child tickets are valid only with Zoom Under 16 or Zoom 16-18 Travel Pass.
Apply for a Zoom travel pass
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| Child Flat Fare - Single | £1.00 | — |
| Child Flat Fare - Return | £2.00 | — |
| Child Tram Day | £3.00 | £3.00 |
| Child Tram 7 Day | £9.50 | £8.90 |
| Child Tram 28 Day | — | £29.50 |
Planning a school trip or group outing? Find out more about advance group travel bookings, child fares, free teacher travel and accessibility support on our School and Group Travel page
*Children under 5 years old travel for free when they are accompanied by an adult.
*From the ages of 5 to 10, children can purchase a child ticket without the need for a Zoom travel pass.
*From ages 11 to 18, children will need a Zoom travel pass.
Family tram tickets
Family tickets are valid for up to 2 adults and 3 children (under 16 - proof of age may be requested by the conductor).
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| Tram Family Day | £11.60 | £11.00 |
| Tram Family 7 Day | £41.00 | £37.80 |
Student tram tickets
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| Zoom Beyond (18-21) Single | £2.10 | — |
| Zoom Beyond (18-21) Return | £4.10 | — |
| Student Tram 28 Day Student tickets are valid only with a TOTEM, NUS, Sheffield Hallam University or University of Sheffield ID card. | — | £47.30 |
View more information about travelling to University by tram
HM Forces single tram ticket
| Ticket name | Buy on tram | Buy in advance |
|---|---|---|
| HM Forces Single | £1.00 | — |
Please present one of the following as proof:
- Ministry of Defence-issued ID card (MOD90)
- Veterans’ badge, medals, or Veterans’ ID card
- Armed Forces personnel in uniform
- Any official documentation proving status as a serving member or veteran
Ways to buy a ticket
It’s easy to buy a tram ticket for your journey, and there are a variety of options to suit you. You’ll always pay the best value fare when buying tickets on the TSY Mobile App. You must active TSY Mobile app tickets before you board the tram.
TSY Mobile: Buy tickets on the go
Regular traveller or just visiting, the TSY Mobile App makes on the go lifestyle easier and more affordable with super value tickets.
Always get the best value in the app
Buy tickets in advance, activate before you board
Purchase tickets for children
Tickets are stored in the wallet section of the app once purchased. Activate your ticket before you board the tram, ready for the conductor to check.
The TSY app is available now for free on the App Store or Google Play. See more information on the app.
Interchange ticket machines
Advance ticket purchases are also available at Travel South Yorkshire Interchange ticket machines. All ticket machines accept card payments, and some also accept cash payments.
A conductor will scan your smartcard when you board the tram.
View information about interchanges and ticket machine locations
Tickets purchased at a ticket machine need loading onto a reusable smartcard. If you need one, a smartcard can be purchased from the ticket machine.
On-board conductor
Our trams have on-board conductors who can provide tickets and information. Cash and contactless card payments are accepted.
Please note that some tickets are cheaper when bought in advance, and certain tickets are only available to purchase on-board with cash. Please refer to specific information for each ticket or ask the conductor for assistance.
Other purchase locations
TravelMaster bus and tram tickets which are valid on Supertram can be purchased from the TravelMaster app or website, and other operators who also accept TravelMaster tickets.
You must make every effort to tender your fare or valid pass or ticket to a member of staff, and mobile tickets must be activated before boarding the tram. Failure to do so may result in a penalty fare being charged.
Frequently asked questions
Using a single ticket (either short or longer journey) you are allowed to change between trams within one hour of purchase to travel away from the boarding stop. The last leg of the journey must start within the one-hour validity period after purchase.
For example, if you board a Blue route service at Gleadless Townend and purchase a single ticket (longer journey) to Meadowhall Interchange, you can change from your current Blue route service to a Yellow route or Tram Train service to reach your destination.
Using a return ticket you are allowed to change between trams within one hour of purchase on your initial journey, and within the time printed on the ticket on your return journey. The return journey is valid for travel back to the tram stop the ticket was originally purchased at, and the last leg of the return journey must start within one hour of the start of the return journey.
A short journey is a journey within 1 or 2 fare zones.
A longer journey is a journey in more than 2 fare zones.
The conductor will be able to advise you on whether you need a short or longer distance ticket for your journey.
The Supertram network is split into the following fare zones:
- Malin Bridge/Middlewood to Infirmary Road
- Infirmary Road to University of Sheffield
- Univeristy of Sheffield to Granville Road/Hyde Park
- Hyde Park to Nunnery Square
- Nunnery Square to Arena (Olympic Legacy Park)
- Arena (Olympic Legacy Park) to Meadowhall Interchange
- Meadowhall South (Tinsley) to Parkgate
- Granville Road to Spring Lane
- Spring Lane to White Lane/Herdings Park
- White Lane to Crystal Peaks Interchange
- Crystal Peaks Interchange to Halfway
Examples:
- A journey from Middlewood to Hillsborough Interchange is within 1 fare zone ('Malin Bridge/Middlewood to Infirmary Road'). This is a short journey.
- A journey from Halfway to Crystal Peaks Interchange is within 1 fare zone ('Crystal Peaks Interchange to Halfway'). This is a short journey.
- A journey from Halfway to White Lane is within 2 fare zones ('Crystal Peaks Interchange to Halfway', 'White Lane to Crystal Peaks Interchange'). This is a short journey.
- A journey from Granville Road to Herdings Park is in 2 fare zones ('Granville Road to Spring Lane', 'Spring Lane to White Lane/Herdings Park'). This is a short journey.
- A journey from Sheffield Station to Herdings Park is in 3 fare zones ('University of Sheffield to Granville Road', 'Granville Road to Spring Lane', 'Spring Lane to White Lane/Herdings Park'). This is a longer journey.
- A journey from Shalesmoor/Kelham Island (within 'Infirmary Road to University of Sheffield' fare zone) to Valley Centertainment (within 'Arena (Olympic Legacy Park) to Meadowhall Interchange fare zone) is in 5 fare zones. This is a longer journey.
No, you can't use a CityWide ticket to travel to Rotherham (Rotherham Central or Parkgate). CityWide tickets are only valid within the Sheffield TravelMaster zone.
The closest stops to Rotherham which you can travel to using a CityWide ticket are Meadowhall South (Tinsley) and Meadowhall Interchange.
Yes, you can pay with cash for some tickets.
On-board the tram, you can pay using cash for any ticket which has an on-board purchase option.
At an Interchange, you can pay using cash at ticket machines at Meadowhall, Rotherham and Sheffield.
There are several reasons why your payment may not be accepted on the tram:
- We do not accept American Express cards
- Some cards are not contactless-enabled; please check with your card provider.
- If your card is physically damaged, the contactless function may not work.
- Your card provider may have temporarily blocked the card
- The card may have been reported as lost or stolen.
If you have previously used your card or mobile wallet on the tram and the transaction did not clear, the following actions are automatically carried out by our payment provider:
- The next time the card or mobile account is presented, it may be declined for travel.
- At the same time, an attempt will be made to recover the original outstanding amount.
- If the outstanding amount is successfully recovered, the card or mobile account will be automatically removed from the denied list and accepted again for tram travel.
You may also receive notifications from your bank while they check that your card is suitable for continued use.
This behaviour may continue until successful attempts are made. Please note that it may take up to 24 hours or more for your card or mobile payment to be accepted again.
If you have any questions about why your contactless payment didn’t work on the tram, please note that Apple Pay and Google Pay use a different card number inside the digital wallet than the one printed on your physical card. This can sometimes cause a payment to be declined, even if the physical card works normally.
Please see instructions to help locate this information on a mobile phone:
Google Wallet ( GooglePay)
- Open Google's Wallet app
- Select the image of the bank card
- On the next page, showing recent activity, select the image of the card once more
- Please see Virtual card account number
ApplePay
- Open Apple's Wallet app
- Select Apple Card.
- Tap the card number icon, then authenticate with Face ID, Touch ID, or your passcode.
- Next to Card Number, you can see your virtual card number.
- To see the last four digits of your titanium card number or Apple Pay card number, tap Additional Card Numbers.
Advance ticket purchases are available at Travel South Yorkshire Interchange ticket machines. All ticket machines accept card payments, and some also accept cash payments. Interchanges with ticket machines on the Supertram network include:
- Arundel Gate Interchange (near Castle Square) - Card
- Hillsborough Interchange - Card
- Meadowhall Interchange - Cash and Card
- Rotherham Interchange (near Rotherham Central) - Cash and Card
- Sheffield Interchange (near Fitzalan Square and Sheffield Station) - Cash and Card
Tickets purchased at a ticket machine need loading onto a reusable smartcard. If you need one, a smartcard can be purchased from the ticket machine.
A conductor will scan your smartcard when you board the tram.
Smartcards can be purchased from Interchange ticket machines. Conductors can also sell smartcards (subject to availability).
No, one well-behaved dog is permitted to travel for free per customer.
Please refer to our Dogs on Trams guidance for full details
Further information
- Supertram conditions of carriage
- Ticket Finder
- Contact us
- Travel passes
- School and college travel
- Park and Ride
Page last reviewed: 2 January 2026