Disabled Bus Pass

If you live in South Yorkshire, you may qualify for a pass if you:

• are blind or partially-sighted
• are deaf or without speech
• have a disability which has a substantial and long-term adverse effect on your ability to walk
• do not have arms or have long-term loss of the use of your arms
• have a learning disability, or
• have been or would be refused a driver’s licence on medical grounds (other than on the grounds of persistent misuse of drugs and alcohol).

If you can provide proof of your entitlement to a pass and you are in receipt of the Higher Rate Care Component of the Disability Living Allowance or Higher Rate Attendance Allowance, or if you have been awarded enhanced rate payments under the Daily Living Component of PIP, then you qualify for a special pass that allows one carer to travel with you for free. Your pass will bear a special “with carer” logo.

Your Disabled Pass will entitle you to free travel at all times on:

• Local bus services, trams and trains* within South Yorkshire
• Northern train services* between South Yorkshire and West Yorkshire
  
  Note that your pass is not valid for train journeys wholly within West Yorkshire. Either your boarding or alighting station must be in South Yorkshire.
• Free travel on buses in all other parts of England between 0930 and 2300 on weekdays, and at any time during the weekend and on Bank Holidays (This pass is not valid on tram services outside South Yorkshire.)
• If your pass has the “visually impaired” logo, you won’t be required (at least in South Yorkshire) to scan your pass on the electronic ticket machine – just show it to the driver
• If your pass has the “with carer” logo, a carer will be able to travel with you free of charge in South Yorkshire and on Northern train services* between South Yorkshire and West Yorkshire.

* Valid on trains only if your pass carries the Travel South Yorkshire logo.

Apply online

Set up a MyTSY account in your name (or log in if you already have an account)

Log in > Select Passes from the top menu > Concessions > Disabled Person's Pass

Complete all personal details and upload proof documents - visit our ‘What you need to apply’ guidelines page

Upload your photo – see the ‘Acceptable Photograph’ guidelines page as an unsuitable photo could delay your application

Check your order and go to checkout.

If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.

Apply now >>

Apply by post

Download an application form (PDF, 511kb)

Complete all personal details and post to the address below together with a photograph and photocopies of proof documents - see 'What you need to apply' guidelines page

Contact Centre
Traveline
11 Broad Street West
Sheffield
S1 2BQ

If all the details are correct your pass will be dispatched within 25 days of receiving your completed application form.

Please note proof documents must be photocopies and not original documents as all documents are destroyed once the pass is ordered.

A completed application form can also be submitted by dropping it off at the Customer Service Desk at your local Travel South Yorkshire Interchange.

You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired).

• If you are renewing a pass with the “visually impaired” logo you just need to ring Traveline on 0800 952 0002.
• If we have previously told you that you can renew your pass without providing further proof of your entitlement you just need to ring Traveline on 0800 952 0002 .

If neither of the above apply to you, you will need proof of entitlement just as you did to get your previous pass. It may take some time if you need to get your local authority to confirm that you’re still entitled so we recommend that you apply early!

We can now block lost or stolen passes to prevent further use.

To replace a lost or damaged pass, there is a £7 replacement fee. Stolen passes can be replaced free of charge if you have a Crime Reference Number from the Police.

• Passes applied for through MyTSY can be replaced by logging into your MyTSY account
• Passes applied for by post can be replaced by calling Traveline on 0800 952 0002.

Your replacement pass will be posted to your home address and should be sent to you within 11 days.

Use our Journey Planner to plan your journey to your local council offices.

Barnsley

Community Information Service
Wellington House
Wellington Street
Barnsley
S70 1WA

Tel 01226 773555

Doncaster

Mobility Travelpass Section
Civic Office
Waterdale
Doncaster
DN1 3BU

Tel 01302 735336

Rotherham

Neighbourhoods and Adult Services
Riverside House
Main Street
Rotherham
S60 1AE

Tel 01709 382121

Sheffield

One Stop Service
Howden House
Union Street
Sheffield
S1 2SH

Tel 0114 273 4567 (select option 5)