Your comments and experiences about Travel South Yorkshire are important to us. By giving us your feedback we can continue to improve our products and services.
Log into our online MyTSY service to tell us about something or to make a request. If you have a MyTSY account you can check the status of your feedback at any time.
No account? Fill in the Tell us what you think web form.
For journey and ticket questions, you can also message on:
Freephone
Open 362 days a year - closed Christmas Day, Boxing Day and New Year’s Day.
Use the Tell us what you think web form. We’ll pass your comments to the right department or partner organisation, and they’ll reply to you directly.
Customer Liaison Team
South Yorkshire Mayoral Combined Authority
11 Broad Street West
Sheffield
S1 2BQ
If you’ve seen troublemakers, an incident or damage on public transport, tell us using the web form or your MyTSY account.
For serious incidents and partner contact details, see the Travel Safe page.
Our Customer Charter lets you know about what we do, our commitment to providing services to the standard you expect and why your feedback is important to us.
The Mayoral Combined Authority, local authorities and bus operators have committed to improving bus services through an Enhanced Partnership.