Major engineering works near Fitzalan Square are affecting tram services. Revised timetables and replacement bus services are in operation. Please check journey details before travelling.
Address
Pond Street, Sheffield S1 2BD
Plan your journey to Sheffield Interchange
Opening Hours
Monday - Sunday: 04:30 - 01:00
Bank Holidays: 04:30 - 01:00
Live Departures
Real-time departure information is available at every bus stand.
View live departures for Sheffield Interchange online
Facilities at Sheffield Interchange
Services at Sheffield Interchange
Sheffield Interchange Map and Stand Locations
Facilities at Sheffield Interchange
Customer Services
Our customer services staff are available onsite to provide:
- Help with planning your journey
- Travel advice
- Travel pass applications and information
- Printed Journey Assistance Cards on request
Opening Hours
Monday - Saturday: 07:00 - 19:00
Sundays and Bank Holidays: Closed
Location
Near the Flat Street/Pond Street entrance, opposite WHSmith.
Ticket Machines
Purchase travel tickets for bus and tram services for 7 or 28 days
- Cash payments accepted
- Card and contactless payments accepted
- Purchase reusable smart cards (also available from customer services desk)
Information Hub
Access a range of information to help plan your journey on public transport, including network maps, local connections and which stand each service departs from.
Cycle Parking
The following cycle parking facilities are available at Sheffield Interchange:
- 3 unsheltered stands at the main Pond Street entrance
- 2 sheltered stands at the Harmer Lane end of Platform C
Phone and Device Charging Point
Phone and personal device charging point provided by FlashCharger.
Pricing
£0.99 per hour, maximum 5 hours charging per day.
Visit the FlashCharger website for more information
Other facilities
- Toilets
- Accessible Toilet
- Shop - WHSmith
- Café - DJ's Sandwich Bar
- Baby Changing Facilities
- Cash Machine
- Vending Machines
Limited Coach Parking - Charges
- Single Departure: £3.00 (including VAT), per vehicle includes 1 departure/pick up
- Up to 4 hours: £6.00 (including VAT)
- 4 - 24 hours: £12.00 (including VAT)
Services at Sheffield Interchange
Bus Services
Local and regional bus services arrive and depart from Sheffield Interchange.
View which services stop at each bus stand
Plan your journey from Sheffield Interchange
Coach Services
All coach services, including National Express services, depart from and arrive at Sheffield Interchange stands E1, E2, E3 and E4.
There are no facilities at Sheffield Interchange to print or buy coach tickets. You must purchase your ticket in advance.
For more information about coach services, visit the operator websites:
National Express and National Express Coach Tracker
FlixBus and FlixBus Bus Tracker
Sheffield Connect Bus Service
Getting around Sheffield City Centre is quicker and easier thanks to the free Sheffield Connect bus service. Sheffield Connect 1 (SC1) departs from stand B1, and Sheffield Connect 2 (SC2) departs from stand A1.
View Sheffield Connect service information
Train Services
Sheffield Rail Station is around 200 metres from Sheffield Interchange. This route is clearly signposted, step free and partially sheltered.
Rail Replacement Services
All rail replacement bus and coach services for Sheffield Rail Station depart from and arrive at Sheffield Interchange stands E5 and E6.
Contact your train operator for specific information about rail replacement services.
Visit National Rail Enquiries for more information
Supertram Services
Sheffield Interchange is a short distance away from tram stops serving all destinations.
For tram services towards Halfway and Herdings Park, use Sheffield Station tram stop.
For tram services towards Sheffield City Centre, Middlewood, Malin Bridge and Meadowhall, and tram train services to Rotherham and Rotherham Parkgate, use Fitzalan Square tram stop.
Directions to Fitzalan Square/Ponds Forge Tram Stop
Taxi Services
Taxi Ranks are available at Sheffield Rail Station, Pond Hill and Fitzalan Square.
Local Transport Connections
- Exit Sheffield Interchange through the main doors.
- Cross Pond Street straight ahead.
- Turn right. Travel up the hill until you reach bus stop FS2.
- When you reach bus stop FS2, turn left. Go up the stairs.
- Go through the underpass. Go up the stairs to the surface.
- Turn around and cross Norfolk Street.
- The Arundel Gate Interchange building is on your right.
- Exit Sheffield Interchange through the main doors.
- Cross Pond Street straight ahead.
- Turn right. Travel up the hill until you reach Esperanto Place.
- Cross Esperanto Place, then turn right and cross Flat Street to reach Fitzalan Square.
- Travel across Fitzalan Square towards the traffic lights and crossing.
- Cross Commercial Street at this crossing.
- You have reached the Fitzalan Square/Ponds Forge Tram Stop.
- The platform closest to you is for services towards Sheffield City Centre, Sheffield Cathedral, Malin Bridge and Middlewood.
- The platform on the other side of the tram tracks is for services towards Meadowhall, Rotherham Parkgate, Herdings Park and Halfway.
Accessibility at Sheffield Interchange
Sheffield Interchange has a wide variety of features designed to enhance accessibility for all customers. For further information about the facilities we provide please call Traveline on 0800 952 0002.
- Accessible Toilet
- Seated waiting areas
- Ramps to main entrances
- CCTV for improved safety
Nearby Destinations
Page last reviewed: 15 October 2025